Publicado 2026-03-17
Patrique Mercier Recruitment FR is excited to announce a vacancy for a Norwegian Speaking End User Support Specialist. This position is tailored for driven professionals who are enthusiastic about technology and committed to providing excellent support services. As a Norwegian Speaking End User Support Specialist, you will play a crucial role in assisting Norwegian-speaking clients by resolving their technical concerns and ensuring a positive user experience.
Responsibilities Provide top-notch support to end users in Norwegian through various channels, including phone, email, and chat.
Identify, troubleshoot, and resolve technical issues related to hardware, software, and network operations.
Guide users on effectively utilizing different applications and systems.
Maintain accurate records of support interactions and resolutions using a ticketing system.
Collaborate with technical teams to escalate intricate issues and propose improvements to support processes.
Ensure follow-up with users to confirm that their issues are resolved and that they are satisfied with the support received.
Stay updated with new technologies and updates to continuously improve service delivery.
Requirements Fluency in Norwegian and English is essential, with excellent communication skills in both writing and speaking.
Previous experience in end user support or a customer service role is highly desirable.
Strong analytical and problem-solving skills to address technical challenges.
Excellent customer service skills and a desire to help others.
Familiarity with support ticketing systems and remote support tools is beneficial.
Able to manage multiple priorities and work independently in a fast-paced environment.
A passion for technology and a willingness to learn and grow.
Benefits Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...
