German-speaking Customer Service Agent (m/f/x), Lisbon, Grafton Deutschland Gmbh

Portugal, Lisbon, Lisbon
Publicados 2022-06-24
Expira 2022-07-24
ID #1058263857
German-speaking Customer Service Agent (m/f/x), Lisbon, Grafton Deutschland Gmbh
Portugal, Lisbon, Lisbon,
Publicados June 24, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: German-speaking customer service agent (m/f/x)

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German-speaking Customer Service Agent (m/f/x) From now in full time in Lisbon (Portugal) Grafton rekrutiert im Auftrag seiner Kunden europaweit Fach- und Führungskräfte. Your Task You as a German-speaking Customer Service Agent will be responsible for the booking management, that means altering, cancelling or creating new reservations Thereby you register contacts and client information according to the work procedures By phone you offer information, solutions and advise customers regarding the company’s services You contribute to a positive customer experience through a responsible treatment of each contact In the end you achieve the performance targets defined by the project Your Profile You are native or fluent in German and you have a good command of English (minimum B2) Previous experience in tourism or travel is a plus First knowledge as a German-speaking Customer Service Agent would be ideal You have excellent listening and communication skills For non EU residents it is mandatory to have a valid Portuguese work permit Our Offer We give you the opportunity as a German-speaking Customer Service Agent to be part of a challenging and international environment There are free trainings, professional development and career evolution The job offer includes a performance bonus, meal allowance, private health insurance after 6 months and free Portuguese language classes Your flight ticket will be reimbursed after 9 months Our customer offers company-owned apartments to its employees Your Application In order to apply for the position please click on “apply now”. It will only take a minute to enter your details and upload your resume in our application form. We will be contacting you as soon as possible. Feel free to contact us via e-mail regarding any questions or your application.   We are looking forward to hear from you very soon.   Your Contact Moritz Zacharias Mobile: +49 162 28 89 02 2 [email protected]   Gi Group Germany Neuer Zollhof 3 40221 Düsseldorf

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    Tourism is travel for pleasure or business; also the theory and practice of touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tours. Tourism may be international, or within the traveller's country. The World Tourism Organization defines tourism more generally, in terms which go "beyond the common perception of tourism as being limited to holiday activity only", as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes". Tourism can be domestic or international, and international tourism has both incoming and outgoing implications on a country's balance of payments. Today, tourism is a major source of income for many countries, and affects the economy of both the source and host countries, in some cases being of vital importance. Tourism suffered as a result of a strong economic slowdown of the late-2000s recession, between the second half of 2008 and the end of 2009, and the outbreak of the H1N1 influenza virus, but slowly recovered. International tourism receipts (the travel item in the balance of payments) grew to US$1.03 trillion (€740 billion) in 2011, corresponding to an increase in real terms of 3.8% from 2010. International tourist arrivals surpassed the milestone of 1 billion tourists globally for the first time in 2012, emerging markets such as China, Russia and Brazil had significantly increased their spending over the previous decade. The ITB Berlin is the world's leading tourism trade fair.

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