Responsibilities: Contribute to the next generation of Five9’s modern Saa S platform, providing businesses the ability to improve customer service through the power of AI in the Contact Center.

You will play a critical role in developing a highly available, highly scalable and reliable microservices with primary focus on API Gateway and API Developer Portal.

Stay updated on industry best practices and emerging trends in API management to recommend improvements and optimizations.

Collaborate with development teams to ensure APIs are well-documented and accessible to internal and external stakeholders.

Design, develop, and maintain the API Developer Portal to enhance the overall developer experience.

Design, implement, and manage API Gateway solutions to facilitate seamless communication between various services.

Configure and maintain API Gateway policies, security settings, and access controls.

Monitor and analyze API traffic to identify performance bottlenecks and optimize system efficiency.

You will apply your expertise of cloud computing stack, broad software technologies, and open-source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.

Gain deep application-level knowledge of existing systems as well as contributing to their overall design.

Dive deep into the software stack to troubleshoot and provide production support as needed.

Skills Required: Bachelor degree in Computer Science or related fields.

Expert knowledge in API Gateway, API/Java/Spring, with 7+ years of related experience.

Experience with API Gateway (APIGee).

Proven experience in developing and maintaining API Developer Portals.

Experience with Oauth2 is a plus.

You will apply your expertise of cloud computing stack, broad software technologies, and open-source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.

Nice to have working experience with one of the major public cloud platforms, preferably GCP.

Dive deep into the software stack to troubleshoot and provide production support as needed.

Work with a team of peers, share a passion for what they’re creating and pull your own weight.

Benefits: Five9 Shares Bonus Scheme10% Flex Benefits Meal Allowance Medical Insurance Life Insurance25 day Annual Leave + Public Holidays #LI-RS1 #LI-Hybrid Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

The more inclusive we are, the better we are.

Five9 is an equal opportunity employer.

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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