Boost IT is a Portuguese technology consultancy company, we are integrated into one of the most entrepreneurial groups in Portugal, with investment in more than 30 companies.
We want to be known for being the most dynamic, energetic and reliable company to operate in the market and, for that, we want to count on you.
If you're passionate about technology and want to work on the most relevant technology projects, then this ad could be for you!
Boost IT. Doing IT. Better
Tasks
Mission:
- Collaborating with the rest of the domain team to ensure knowledge sharing and side effect identification
- Promoting usage of global business processes to limit deviation
- Follow guidance and policies in terms of documentation and process
- Proactively identify potential risks and blocking points
Run activities
- Supporting business users to ensure maximum level of adherence to solution
- Receive escalation from L2 and provide expertise for root cause analysis and/or conduct solution fixing
Enhancement request
- Elaborate design for enhancement request, making sure it complies with existing core solution
- Prepare general and detailed specification in accordance with the methodology and quality expectation
- Handover design to offshore team in charge of the realization
- Handle customizing and connection with local development team in some specific cases and follow the complete change process
- Providing recommendations on SAP functionalities
- Ensuring verification testing and regression testing on solution to secure delivery quality
Requirements
- Technical basis knowledge is a real accelerator for incident troubleshooting (limited debugging and notion of technical objects)
- Basic knowledge of SAP CS module is also and accelerator has enhancement or incident can be connected to this module
- Strong problem-solving skills with a proactive approach to identifying potential issues.
- Exceptional communication skills for collaboration across teams and functions.
- Ability to create detailed design specifications and work effectively with both local and offshore development teams.