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Company Description
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strives every day to make a digital impact for businesses, public sector entities, and society. Inetum’s solutions aim to contribute to its clients’ performance and innovation, as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Job Description
At Inetum, you have space to grow and boost your talent! We are looking for a focused and proactive Salesforce Functional Analyst to join our team. The ideal candidate will play an important role in designing, configuring, and supporting Salesforce solutions to meet business needs. This role requires excellent analytical skills, strong communication, and a deep understanding of Salesforce functionalities and integrations.

Main Responsibilities

• Collaborate with stakeholders to understand and gather business requirements.
• Translate business needs into Salesforce functionalities and technical specifications.
• Configure and customize Salesforce solutions to meet organizational needs.
• Support Salesforce integrations with other systems and ensure data consistency.
• Design and maintain workflows, processes, reports, and dashboards within Salesforce.
• Work closely with the development team to ensure successful implementation of Salesforce solutions.
• Conduct testing to ensure the reliability and efficiency of Salesforce implementations.
• Provide end-user training and ongoing support for Salesforce solutions.
• Stay updated with Salesforce updates and new features.

• A bachelor's degree in business, IT, computer science, or a related field is often required.
• Professional experience in Functional Analysis and Salesforce projects (gathering requirements, designing solutions, collaborating with stakeholders).
• Experience working with cross-functional teams and connecting technical experts with business professionals.
• Ability to identify and resolve issues effectively.
• Proficiency in French and English, with strong communication skills in a professional setting.
• Flexibility and adaptability to changing business needs, priorities, and technologies.
• Solution-oriented mindset and critical thinking skills.
• Attention to detail to ensure accuracy and precision in work.

• This position is based in Portugal.
• Applicants must meet residency or eligibility criteria to work within the country (e.g., residence permit or work visa).
• Proficiency in Portuguese is preferred.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Software Development