Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as a Customer Service Agent will be:

Providing excellent customer service

Ensuring high quality customer service

Handling requests and complaints

Being the point of contact before and after purchase

Building customer relations

Skills, qualifications, and interests you need to succeed in this role:

Fluent in German with a high level of English

Client-oriented and empathic

Eager to learn new things

Well-organized and proactive

A real team player and go-getter

High communication skills with a positive attitude

What’s in it for you?

Permanent contract

One month of training (fully paid)

Competitive salary

Meal Allowance

A multicultural and diverse environment

Equipment provided

Private health insurance after probation period

Team building activities

Opportunities to grown within the company

What should you expect from living in Lisbon?

A colourful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous café culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company

Our client is a rapidly growing organization that started in October 2020. They support their clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches with over 500 employees and over 21 different nationalities from all over the world.

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal, or send us your CV to be considered for other projects or future opportunities.
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