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Customer Advisor For A Green Energy Company (german Speaker), Lisbon

Portugal, Lisbon, Lisbon
Última atualização 2024-03-03
Expira 2024-04-03
ID #2001445453
Free
Customer Advisor For A Green Energy Company (german Speaker), Lisbon
Portugal, Lisbon, Lisbon,
Modificado January 20, 2024

Descrição

Are you passionate about making a positive impact on our planet while delivering exceptional customer service? Do you possess excellent communication skills and thrive in a dynamic and customer-centric environment? If so, we have an exciting opportunity for you to join as a Customer Advisor for a Green Energy Company in the vibrant city of Lisbon.

Your responsibilities and impact as Customer Advisorwill be:

Primary focus is on reconciliations, supporting daily operations, customer inquiries, and maintaining customer files

Supporting candidates mainly through the phone, but also via email

Advise clients on their purchases

Resolves issues requiring in-depth investigation and/or research

Continually seeks opportunities to increase speed, efficiency, and accuracy

Skills, qualifications and interests you need to succeed in this role:

A native level of Dutch and an excellent level of English

Being able to deliver deep analysis of customer data

Working independently and under minimal supervision

Previous experience in Customer Service is preferred

Having analytical and problem-solving skills

Being an attentive listener, comfortable and skillful at communicating with people

Living in or willing to relocate to Lisbon for an international career and life experience

What's in it for you?

Yearly salary of 15.700€ (x14 per year) + up to 150 € bonus/month

7€ meal voucher per work-day

Full-time job (40h/week), Monday-Sunday from 9 am – 6 pm, working on-site

12 months contract from the start

Yearly two-way flight ticket back to your home country (within the EU)

For international candidates, there might be a possibility for a relocation package

Training is paid 100%

Private health insurance from the beginning

A stable job and opportunities to grow within the company

A family-style working environment, while benefiting from an international and multicultural company

Opportunity to work for Top companies in the market

Your Future Company:

This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.
This project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

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Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Customer advisor for a green energy company (german speaker)

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