Pp Welcome to much.
Consulting! We are a fast-growing international consultancy specializing in business IT ERP systems.
We provide cutting-edge solutions for clients across diverse industries, but we know that going live is just the beginning.
/p p We are looking for a highly driven Commercial Customer Success Manager to take ownership of our Support Hub's commercial success.
If you are a natural relationship builder with a fierce sales mindset, someone who sees every client interaction as an opportunity to add value, cross-sell, and negotiate, this is your chance to shine.
/p p Become part of an international team of creative problem solvers and drive real revenue! /p h3 Tasks /h3 pb Your mission /b /p ul li Lead all sales and upselling initiatives specifically focusing on our Managed Services (BI, Hosting, and advanced support packages) /li li Guide clients through our service offerings, identifying their evolving needs and negotiating contracts that ensure long-term, mutually beneficial partnerships.
/li li Transform everyday support interactions and client feedback into actionable sales opportunities and process improvements.
/li li Partner closely with operational teams to ensure seamless service delivery while maintaining a sharp focus on client satisfaction and account growth /li /ul h3 Requirements /h3 pb Who you are /b /p ul li Technical course or a relevant university degree /li li At least 2 years of proven experience in Customer Success, Account Management or B2 B Sales; ideally within the IT, software, or digitalization sectors /li li A proactive, sales-driven mindset is a must.
You aren't afraid to pitch solutions, handle objections, and close deals /li li Flexibility to juggle multiple projects across different functions, teams, and industries with an open, customer-centric personality /li li Excellent written and verbal communication skills, with a proven talent for building strong, meaningful, and long client relationships /li li Fluent in English (C2) and highly proficient in German (B2 or higher) /li /ul h3 Benefits /h3 pb Our offer /b /p ul lib Real impact: /b with us, nothing is set in stone - you have the freedom to shape company processes, build out the commercial wing of the Support Hub, and implement your own ideas.
/li lib Innovative work culture: /b look forward to short, flexible decision-making paths and lean processes that let you move fast /li lib Flexible working: /b We value results over hours — structure your work around your life /li lib Competitive salary: /b you will receive an expected total compensation range between €25.000 and €40.000 / year /li lib Plenty of additional benefits: /b sales commissions (uncapped), top insurance, self-learning budget, state-of-the-art equipment - we value our employees do our best to show it /li /ul pb Ready to eliminate the boring? /b /p p If you’re an elite customer success manager looking for a fast-paced environment with short decision-making paths, let’s talk.
/p pmuch. Consulting is an equal opportunities employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
