WORKPLACE: Remoto
PROFILE:
Academic qualifications at the 12th year level;
Professional experience of more than 1 year in Service Desk;
Proven professional experience in technical support for Windows environments, namely workplace operating systems and their troubleshooting;
Knowledge of installing applications in workplace environments with Windows operating systems;
Knowledge of the ITSM ticket registration tool will be valued;
ITIL certification is valued;
Fluency in Portuguese and good knowledge of English;
Good communication and teamwork skills;
Strong customer orientation and achievement of objectives;
Availability to work shifts 24/7. WORK WITH US:
With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
