Customer Success Support, Lisbon, Guestready

Customer Success Support, Lisbon, Guestready

Detalhes + Detalhes -

  • Tipo de emprego: Full time
  • Tipo de contrato: Permanent
  • Tipo de salário: Monthly
  • Ocupação: Customer success support

Localização + Localização -

  • País: Portugal
  • Região:: Lisboa
  • Cidade: Lisboa

Descrição + Descrição -

About GuestReadyGuestReady is co-founded by seasoned entrepreneurs and operates in Europe and Asia. We’re well funded, growing incredibly fast, have big ambitions and we are now looking for a motivated and bright Account Manager to join our team in Porto.The RoleThis is an amazing opportunity for someone bright and ambitious to join a successful startup and to take real responsibility. Your role will be to build and maintain long-lasting relationships with our clients.Operate as the lead point of contact for any operations matters to your clientProviding the highest level of customer service whilst resolving problems and enquiriesWorking cross-functionally within the company to develop process and improve client satisfactionSolving challenging internal and external issues when things go wrongImmersing yourself in the company and building knowledge of our evolving productAd-hoc reporting and admin tasksWork very closely with the sales team so that information is flawlessThe CandidateA multi-tasking individual, who is organised and able to manage time efficientlyA dynamic self-starter with an extroverted personality and a proactive attitudeFriendly, polite, articulate, personable, detail oriented (you will show this by mentioning your favourite country in your application) and with a strong focus on qualityCapable of building a rapport with just about anyone and have excellent relationship-building skillsYou truly value customer satisfaction and put it at the heart of your workPassion for working in a startup and not scared to get your hands dirty (literally)Languages: You speak both Portuguese and English. French is a plus!The PerksFun & casual working atmosphere with an international mindsetWork with multicultural and multiracial team membersA team of experienced entrepreneurs who have successfully built companies beforeA dynamic work environment with flat hierarchies and space for your own ideas

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Apresentado por: Guestready