Customer Success Support, Lisbon, Guestready

Publicados 2022-09-25
Expira 2022-10-25
ID #1184731515
Customer Success Support, Lisbon, Guestready
Portugal, Lisboa, Lisboa,
Publicados September 25, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Customer success support

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About GuestReadyGuestReady is co-founded by seasoned entrepreneurs and operates in Europe and Asia. We’re well funded, growing incredibly fast, have big ambitions and we are now looking for a motivated and bright Account Manager to join our team in Porto.The RoleThis is an amazing opportunity for someone bright and ambitious to join a successful startup and to take real responsibility. Your role will be to build and maintain long-lasting relationships with our clients.Operate as the lead point of contact for any operations matters to your clientProviding the highest level of customer service whilst resolving problems and enquiriesWorking cross-functionally within the company to develop process and improve client satisfactionSolving challenging internal and external issues when things go wrongImmersing yourself in the company and building knowledge of our evolving productAd-hoc reporting and admin tasksWork very closely with the sales team so that information is flawlessThe CandidateA multi-tasking individual, who is organised and able to manage time efficientlyA dynamic self-starter with an extroverted personality and a proactive attitudeFriendly, polite, articulate, personable, detail oriented (you will show this by mentioning your favourite country in your application) and with a strong focus on qualityCapable of building a rapport with just about anyone and have excellent relationship-building skillsYou truly value customer satisfaction and put it at the heart of your workPassion for working in a startup and not scared to get your hands dirty (literally)Languages: You speak both Portuguese and English. French is a plus!The PerksFun & casual working atmosphere with an international mindsetWork with multicultural and multiracial team membersA team of experienced entrepreneurs who have successfully built companies beforeA dynamic work environment with flat hierarchies and space for your own ideas

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    Sales is activity related to selling or the amount of goods or services sold in a given time period. The seller or the provider of the goods or services completes a sale in response to an acquisition, appropriation, requisition or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser generally executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk. In common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.

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