Insurance Claims Advisor (Property & Liability)
Marsh Portugal is seeking candidates for the following position for its Claims Management Team, based in the Porto office:
Insurance Claims Advisor (Property & Liability)
What can you expect?
- Join a dynamic team that supports the risk business;
- Handle and evaluate claims related to one of our international accounts, providing a quality servicing as a Marsh representative;
- Deliver a high quality service to our clients and policyholders;
What's in it for you?
- Be part of a multinational organization where you'll be able to learn, grow and develop your career;
- Join a dynamic and international business environment;
- Flexible work environment and hybrid work from home policy;
- An attractive benefits package.
We will count on you to:
- Evaluate and advise on claims related with Property, Liability and Transportation (standard and complex claims);
- Follow up processes in order to cover, decline or ask for more documentation in order to re-evaluate;
- Respond to standard customer inquiries regarding the products and services the Company offers;
- Make direct contact with clients and insurance companies, identify responsibility, schedule expertise assessments, negotiate indemnity values and produce reports (local and international);
- Contact international colleagues in order to manage outgoing claims from projects abroad.
What you need to have:
- Degree in relevant field such as Law, Management, or similar;
- Have 3 to 5 years of experience working with property, liability and/or transportation claims;
- Good analytical skills, process improvement oriented;
- Have a detail oriented and organized profile;
- Fluent in Portuguese and have a good verbal and written communication skills in English (B2/C1);
- Good knowledge of Microsoft tools, especially Excel.
What makes you stand out?
- Solid experience and know-how regarding complex claims;
- Experience working within an insurance or brokerage company;
- Have an analytical tasks oriented profile;
- Be a good team player;
- Have a sharp critical thinking and opinion, being able to question why;
- Emotional intelligence skills.
Marsh and Mc Lennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.
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