Dutch Customer Advisor for An Insurance Company, Lisbon,

Portugal, Pt, Lisbon
Publicados 2022-11-24
Expira 2022-12-24
ID #1274729991
Dutch Customer Advisor for An Insurance Company, Lisbon,
Portugal, Pt, Lisbon,
Publicados November 24, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Dutch customer advisor for an insurance company

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Want to experience working and living in an international environment? We can offer this! Move to Portugal and experience living in one of the oldest nations in Europe. Get to know Portugal´s rich culture and history, meet new people with a lot of different nationalities, taste Portugal´s famous port wine and visit the beautiful castles. You can do all of this while also developing on professional level. We can offer job positions in an international company, that focusses on their employees’ strengths and values, in a unified team. Sounds like an adventure for you? Take a look at the following job position!About the job We are looking for an experienced insurance customer advisor to connect with one of the insurance customers of one of the largest insurance companies in the world. In this role, you will be responsible for answering customer queries over phone and email and providing potential customers with detailed information about our products.ResponsibilitiesReceiving telephone calls or chat from clients wishing to obtain various types ofinformation concerning their insurance policy Depending on the case, the request will be processed via a transaction in our clientpolicy administration system, and/or by the writing and sending of reply toletters/emails, information, contract documents, etc., to the insured. Indexation & electronic archiving in our document management tool. Policy changes requests, updating payment details Cancellation Requests Making a claim requestYour ProfileAs a Customer Experience Advisor for the world’s largest publicly traded property and casualty insurer, you will provide a warm and professional contact with each of our customer’s clients. You will ensure excellent service standards and maintain high customer satisfaction while reaching your career goal and contributing to the future success of the company.Are native or proficient in Dutch (C2) and fluency English (B2) Have previous customer experience is a plus Have excellent verbal and writing skills coupled with a formal and diplomatic stance Are proactive, self-motivated, and a great team player Are non-EU residents, it is mandatory to have a valid work permit.What do we offer? Competitive wages (14 monthly payments per year)Performance bonusHealth insurance with a dental plan (after 6 months contract)Meal Allowance paid in voucher cardAdditional BenefitsWork with adventurous people from over 15 nationalitiesBenefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!We promote inter-company mobility to work at any of our sites around the world.LocationLisbon (Portugal)

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