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Digital Advisor With French & English For Santos/portugal Full Relocation And Accommodation Support,

Portugal, Lisbon, Lisbon
Última atualização 2025-02-06
Expira 2025-03-06
ID #2588576090
870 €
Digital Advisor With French & English For Santos/portugal Full Relocation And Accommodation Support,
Portugal, Lisbon, Lisbon,
Modificado February 5, 2025

Descrição

Digital Advisor with French & English for Santos/Portugal

FULL Relocation and Accommodation Support!
Location:

Portugal


Working Hours:

Full-time (40 hours/week) | Monday – Sunday | 09:00 – 23:00
Contract:

Unfixed-term contract
Probation Period:

30 Days
About our client:
Our client is a global marketplace that connects travelers with unique accommodations in over almost 200 countries.
What You’ll Do:
✅ Handle inbound/outbound calls, chat, and messages with professionalism and empathy, including urgent situations.
✅ Apply for policies to ensure the best interest of the community.
✅ Take ownership of user queries until resolution or escalation.
✅ Investigate and escalate issues, prioritizing urgent and sensitive matters.
✅ Manage cases involving safety concerns using trauma-informed methodologies.
✅ Provide exceptional claims service Damage Protection, Liability Insurance, and related programs.
✅ Research, troubleshoot problems, and identify areas for improvement.
What You Need:


1-3 years of experience

in claims handling, dispute resolution, fraud/risk investigations, or insurance (property damage, healthcare claims, etc.).
✔ Experience handling and estimating contents and automobile/watercraft losses.
✔ Strong problem-solving, communication, and critical-thinking skills.
What We Offer:


Gross Monthly Salary:

€870


Language Bonus:

€50


Holiday Bonus:

€80.83


Christmas Bonus:

€80.83


Performance Bonus:

€120 (starting from the 4th full month of production, subject to terms and conditions)


Medical & Dental Insurance:

Included after 6 months of contract


Annual Leave:

22 business days (as per Portuguese law)


Public Holidays:

Compensation provided as per Portuguese law


Relocation Support:
Up to €200

travel reimbursement (after 3 months upon evidence of ticket)
Up to €360/month

for accommodation (for the first 3 months, reimbursed monthly)
Assistance with temporary/permanent accommodation
Start Date:

Contract starts on the first day of training

(fully paid by our client).
✈️

For Non-Portuguese Citizens:
We assist with all required Portuguese documentation during your first day.
Documents Required:
Criminal Record (Home/National)
Reference Letters (covering the last 3 years of employment)
High School Diploma / University Degree (if applicable)
Identification (Passport or Citizen Card)
Social Security Number (National and/or Portuguese)
Proof of Address (National and/or Portuguese)
Portuguese Tax Number (NIF)
Portuguese Bank Account Details (NIB)
Interested? Apply today or reach out with any questions!

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Digital advisor with french & english for santos/portugal full relocation and accommodation support

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