Digital Advisor with French & English for Santos/Portugal
FULL Relocation and Accommodation Support!
Location:
Portugal
⏰
Working Hours:
Full-time (40 hours/week) | Monday – Sunday | 09:00 – 23:00
Contract:
Unfixed-term contract
Probation Period:
30 Days
About our client:
Our client is a global marketplace that connects travelers with unique accommodations in over almost 200 countries.
What You’ll Do:
✅ Handle inbound/outbound calls, chat, and messages with professionalism and empathy, including urgent situations.
✅ Apply for policies to ensure the best interest of the community.
✅ Take ownership of user queries until resolution or escalation.
✅ Investigate and escalate issues, prioritizing urgent and sensitive matters.
✅ Manage cases involving safety concerns using trauma-informed methodologies.
✅ Provide exceptional claims service Damage Protection, Liability Insurance, and related programs.
✅ Research, troubleshoot problems, and identify areas for improvement.
What You Need:
✔
1-3 years of experience
in claims handling, dispute resolution, fraud/risk investigations, or insurance (property damage, healthcare claims, etc.).
✔ Experience handling and estimating contents and automobile/watercraft losses.
✔ Strong problem-solving, communication, and critical-thinking skills.
What We Offer:
✔
Gross Monthly Salary:
€870
✔
Language Bonus:
€50
✔
Holiday Bonus:
€80.83
✔
Christmas Bonus:
€80.83
✔
Performance Bonus:
€120 (starting from the 4th full month of production, subject to terms and conditions)
✔
Medical & Dental Insurance:
Included after 6 months of contract
✔
Annual Leave:
22 business days (as per Portuguese law)
✔
Public Holidays:
Compensation provided as per Portuguese law
✔
Relocation Support:
Up to €200
travel reimbursement (after 3 months upon evidence of ticket)
Up to €360/month
for accommodation (for the first 3 months, reimbursed monthly)
Assistance with temporary/permanent accommodation
Start Date:
Contract starts on the first day of training
(fully paid by our client).
✈️
For Non-Portuguese Citizens:
We assist with all required Portuguese documentation during your first day.
Documents Required:
Criminal Record (Home/National)
Reference Letters (covering the last 3 years of employment)
High School Diploma / University Degree (if applicable)
Identification (Passport or Citizen Card)
Social Security Number (National and/or Portuguese)
Proof of Address (National and/or Portuguese)
Portuguese Tax Number (NIF)
Portuguese Bank Account Details (NIB)
Interested? Apply today or reach out with any questions!
Propaganda
Digital Advisor With French & English For Santos/portugal Full Relocation And Accommodation Support,
870 €
Digital Advisor With French & English For Santos/portugal Full Relocation And Accommodation Support,
Portugal, Lisbon, Lisbon,
Modificado February 5, 2025
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