Job Description

Your contribution to something big:  

-First contact that the customer;

- Analyze requests and answer accordingly;

- Provide solutions and step by step guides to help customer's with the app usage;

- Advise regarding software and app updates;

- When necessary, inform customer the best way to get help regarding issues out of our range;

- Inform second level support when there are recurrent issues they are not aware of;

- Point of contact between the customer and the technical team;

- Assist dealerships and customer support when the issue is the App.

Qualifications

What distinguishes you:

- Dutch (C1 level) Mandatory;

- Fluency in English;

- Good communicative competencies, commitment and solutions oriented;

- Experienced in customer services, ideally have worked in a customer interaction center receiving request by Phone and have interest in the travel industry (interest in modern widgets, App customer support, is a plus).

Additional Information

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!