Company Description
Since the company was founded in 2008, AUTODOC has established itself as Europe’s leading online auto parts retailer. With a strong customer focus and a needs-based assortment, currently with around 2.5 million products from 870 manufacturers for 166 car brands, our goal is to stay on course for success, constantly improving ourselves and further expanding our market position. Join us and become part of our success story!
We are looking for an Swedish-speaking Representative Contact Center (m/f/d) in Portugal.
Job Description
Responsibilities
- Provide customer service and support by telephone and e-mail
- Offer classic inbound service
- Take purchase orders
- Provide information about the status of orders
- Process complaints
Requirements
- Native-level Swedish and English B2 skills required
- You enjoy interacting with people
- You are a team player and your team can rely on you
- You have strong communication skills, both spoken and written
- You aspire to leave every customer satisfied
What do we offer?
- Competitive salary based on your professional experience
- Stable employment in the fast growing international company
- Wide benefit system
- Dynamic work environment
- Professional growth — you will attend free external and internal courses
- Paid corporate language classes (English, German)
- Work in Portugal - remotely
