Join to apply for the F&P SALES REP. role at Air Liquide
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Join to apply for the F&P SALES REP. role at Air Liquide
Entity Description:
Present in Portugal since 1923, Sociedade Portuguesa do Air Liquide is the national leader in gas production, technologies, and services for Industry and Health, driven by innovation, diversity, and a long-term commitment to customers.
Air Liquide has around 700 employees in Portugal, serving sectors such as industry (food, automotive, energy, pharmaceuticals, etc.) and healthcare (medical gases, hospital services, etc.).
How will you CONTRIBUTE and GROW at Air Liquide?
The sales representative’s mission is to maintain sales and profitability within the customer base and develop profitable sales while ensuring customer satisfaction.
- Maintain and secure accounts.
- Develop good relationships with accounts at all levels through regular contact and visits, especially major accounts.
- Respond to customer inquiries and provide technical or commercial advice.
- Promote and inform about new products, services, and applications to add value to accounts, liaising with Business Development Application teams.
- Maintain trust levels and minimize claims related to technical problems such as equipment breakdowns, liquid shortages, or late deliveries.
- Prepare correspondence related to customer concerns, ensuring legal department approval before sending.
- Deliver the best customer experience and service level, coordinating with all parties involved.
- Proactively involve in annual voice of customer initiatives, maintaining relevant databases and following up on customer feedback.
- Manage customer contracts, ensuring proper implementation, renewal, and adherence to agreed terms.
- Analyze account profitability, propose improvements, and ensure payment terms are followed.
- Define and update annual budgets for key accounts, identifying opportunities for growth and managing risks.
- Utilize sales tools effectively, report project progress, and ensure compliance with health, safety, quality, and environmental procedures.
Are you a MATCH?
Knowledge and specific know-how:
- Valid driving license.
- Sensitivity to safety, quality, and environmental regulations.
- Interest in industrial processes, technologies, and customer satisfaction.
- Knowledge of gases, materials, and related services.
- Proficiency in office IT tools and sales techniques.
Soft skills:
- Curiosity, communication, and listening skills.
- Negotiation and persuasion abilities.
- Customer service orientation.
- Analytical, organizational skills, autonomy, and team spirit.
- Enthusiasm, proactivity, and initiative.
Our Differences make our Performance
We are committed to diversity and inclusion, welcoming applications from all qualified candidates to foster innovation and an engaging environment.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Chemical Manufacturing
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