German Customer Service Agent - Electronics, Lisbon,

German Customer Service Agent - Electronics, Lisbon,

Detalhes + Detalhes -

  • Tipo de emprego: Full time
  • Tipo de contrato: Permanent
  • Tipo de salário: Monthly
  • Ocupação: German customer service agent - electronics

Localização + Localização -

  • País: Portugal
  • Região:: Pt
  • Cidade: Lisbon

Descrição + Descrição -

Our customerOur customer is a Japanese company that specializes in tablets and related products. They are well-known for their use of cordless and pressure-free digital pens.Together with your colleagues, you will be ensuring a competent and friendly customer service experience and technical support via phone and e-mail. Your tasks:Listening to customers’ questions and concerns, providing the best possible answers and solutions;Troubleshooting regarding products, orders, deliveries, payments and returns;Providing information about digital products;Escalating and rerouting the necessary matters and issues to other departments. Required skills Fluent in GermanWorking proficiency in English Excellent communication skillsProblem solvingSense of responsibility Benefits Excellent benefits packageMultilingual and excellent work environment to provide the customer serviceExtensive training Languages classes (for international candidates)Internal employee incentivesLocated in an amazing office in Lisbon with excellent transport linksLocationLisbon, Portugal

Procurar + Procurar -

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