Customer Service Rep Dutch - Medical, Lisbon,

Portugal, Pt, Lisbon
Publicados 2022-11-24
Expira 2022-12-24
ID #1274729748
Customer Service Rep Dutch - Medical, Lisbon,
Portugal, Pt, Lisbon,
Publicados November 24, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Customer service rep dutch - medical

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Looking for a new adventure in your personal life and on professional level? Relocate to Portugal and start a new job there. Live in and experience one of the oldest nations in Europe, while working in an international environment. When starting this new adventure you can get to know the rich culture of Portugal, meet new people with all different kinds of nationalities and taste Portugal’s famous port wine. And all of this is possible while starting a new job, in which you will be working in a diverse team and be able to develop and grow on a professional level.Our customerOur customer is an innovative medical device company dedicated to making the lives of people with diabetes and other conditions easier through the use of its product platform. Their system provides a unique alternative to traditional insulin delivery methods. Together with your colleagues, you will be ensuring a highly professional, courteous and empathetic customer service via phone and e-mail.Part of your daily activities will be:Respond to inbound calls and customer inquiries regarding Insulet products to ensure questions are answered and orders placed timely.Request and collect updated documentation required by the customer’s payer, complete order entry and coordination of product shipment to customers.Answer phone inquiries and provide support and direction to customers and resolve customer’s issues in a timely and empathetic manner.Ensure all patient documents are on file as required to assure regulatory requirements and payer requirements are met.Collaborate with internal and external entities to assist our customers in obtaining products.Encourage customer compliance with product utilizationOur ideal candidate isA natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers Required skillsFluent in DutchWorking proficiency in English Excellent communication skillsProblem solvingSense of responsibilityBenefitsExcellent benefits packageMultilingual and excellent work environment to provide the customer serviceExtensive training Languages classes (for international candidates)Internal employee incentivesLocated in an amazing office in Lisbon with excellent transport linksLocationLisbon, Portugal

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    Registrado em October 7, 2017


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    Logistics is generally the detailed organization and implementation of a complex operation. In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption in order to meet requirements of customers or corporations. The resources managed in logistics can include physical items such as food, materials, animals, equipment, and liquids; as well as abstract items, such as time and information. The logistics of physical items usually involves the integration of information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security. In military science, logistics is concerned with maintaining army supply lines while disrupting those of the enemy, since an armed force without resources and transportation is defenseless. Military logistics was already practiced in the ancient world and as modern military have a significant need for logistics solutions, advanced implementations have been developed. In military logistics, logistics officers manage how and when to move resources to the places they are needed.

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