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It Technician, Lajes

Publicados 2022-05-31
Expira 2022-07-01
ID #1020243257
It Technician, Lajes
Portugal, Açores, Lajes,
Publicados May 31, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: It technician

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A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos humanos, entre outras. Aqui vais encontrar a tua próxima oportunidade profissional! #humanforwardOur client is a multi-award-winning technologically enabled Regulatory Solutions company, specialising in the areas of KYC, Compliance, Legal, Risk & Controls and Operations. Working with Investment Banks around the globe, we design technology-enabled solutions to help our clients meet their regulatory obligations. We consider ourselves to have a fundamental social purpose to create high-quality professional employment and we care deeply about our culture and values of Partnership, Passion, People and Professionalism. We currently employ over 1, people worldwide across Belfast, Derry/Londonderry, London, Dublin, Maastricht and New York and we are delighted to now expand our operations to Portugal.We have an exciting opportunity for a confident and driven Infrastructure / End User Technology Senior Associate to act as the first point of contact for end users who need assistance and to help the company build a robust working environment using the latest Microsoft technologies. You will join a dedicated global team and will have an opportunity to grow within one of Europe’s fastest-growing companies. You will primarily provide on-site support to our Porto office but responsibilities extend to our global workforce.descrição da função/job descriptionMaintaining onsite Infrastructure;Work with wider IT team to manage and maintain cloud infrastructure;Schedule and perform BCP/DR tests;Assist in identifying staff requirements and building onsite IT team;Managing day to day office IT support queries;Perform Service Desk responsibilities and resolve incidents in-line with our defined Incident;Management practice;Manage and procure equipment levels to match office demand;Managing and maintaining site documentation in line with ISO and client requirements;Assisting wider IT team with project work.requisitos/requirementsThe Ideal Candidate:At least four years’ experience in a customer support/infrastructure role;Working with cloud technologies (Microsoft Azure, Cisco Umbrella, Service Desk, etc);Experience of and ability to coach and mentor more junior members of the team;Confident in liaising with and managing relationships with vendors;Ability to analyse technical issues quickly and methodically;Experience of implementing technical projects, site installs, etc;Driven, willing to learn and keep skills current;Able to present technical ideas and terms to a non-technical audience;Ensuring work is completed within strict SLA timeframes and adhering to defined processes and policies;Experience in communicating and carrying out Business continuity and disaster recovery testing;Strong documentation and communication skills;Ability to effectively prioritise and plan workload to meet deadlines;Problem-solving and analytical mindset;Excellent attention to detail;Willingness to directly contribute to delivery whilst leading to ensure projects meetdeadlines;Fluent in both English and Portuguese. Must have the ability to converse with company staff inother geographical regions;Desirable experience:Experience with any of the Microsoft Security stack (Cloud App Security, Endpoint Manager,ATP, etc);Experience working with systems and software including but not limited to: Windows Server2/6/9, VSphere, VEEAM, Putty, Powershell, etc;In Depth understanding and demonstrable experience of the Microsoft Platform(SharePoint, Teams, etc);Knowledge of Cisco equipment and Operating Systems.oferta/offerMarket leading base salary commensurate with the seniority of the role;Christmas and holiday bonus;Health insurance;Pension;Employee assistance programme; days vacation;Training hours;Meal allowance;Hybrid working;Career progression;para se candidatar/to applyapi:2a:c:1:3::1:deeeeea0dc8dbc:2-- ::

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    Informação do empregador

    Randstad Portugal Internacional
    Registrado em October 7, 2017


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    IT Technicians diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. IT Technician responsibilities include installing and configuring computer hardware and being the primary point of contact for IT support within a company.

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