French Speaking Customer Service Representative

French Speaking Customer Service Representative

Location:
Porto, Portugal (On-site)

Only candidates living in Porto or within 30 km
We are looking for
French Native or C2 level
speakers to join a
Customer Service
team in Porto.

No previous experience is required
— full training will be provided.

Work Schedule

Monday – Saturday
Between 07:00 – 19:00 (rotative shifts)
On-site

Job Responsibilities

Receive incoming calls from customers

Assist customers with:

Subscriptions
Billing inquiries

Technical troubleshooting

Welcome and support customers in a professional and friendly manner
Offer personalized solutions on each call
Collaborate with the team and contribute to a positive work environment

Requirements

French Native or strong C2 level
No previous experience required
Good communication skills
Currently living in Porto or within 30 km
Availability to work on-site

Salary & Benefits

Base salary: 930€/month (x14)
Meal allowance: 9€ / day

Performance bonus:

100€ per month for the first 3 months

Afterward based on performance

Private medical insurance after 4 months