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Project Manager (m/f) - Contact Center, Braga

Publicados 2022-05-25
Expira 2022-06-25
ID #1013164690
Free
Project Manager (m/f) - Contact Center, Braga
Portugal, Braga, Braga,
Publicados May 25, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Project manager (m/f) - contact center


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About the job role:
As a Project Manager, you will guarantee customer relationship quality by ensuring that all the defined objectives are achieved, in response to the expectations of the client. You will lead a team of Senior Team Leaders and develop the team's skills. You will also oversee the production support.

As a Project Manager, you will:
  • Analyze project results and define the necessary action plans
  • Ensure quality/customer demands efficiently
  • Guarantee respect of procedure and quality standards (ISO, NF345, LRS) on the project
  • Manage turn over and absenteeism and put in place necessary action plans
  • Ensure the availability of production means (material, tools, technical resources) and human resources
  • Ensure the reporting requirements of the project
  • Prepare and lead production/steering committees and customer visits
  • Performance of multiple tasks inherent to team management


We offer you:
  • Competitive wages (14 monthly payments per year) with performance bonus
  • Health insurance
  • Possible flexible hours after some tenure
  • Possibility to do Work from Home
  • Investment in training and personal development
  • Opportunity to professionally grow inside the company
  • Team lunches, happy hours, company outings


Life at our company:
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • New and modern offices in Braga, Portugal.
  • Ready to take up the challenge?


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    Informação do empregador

    Webhelp Portugal
    Registrado em October 7, 2017

    Propaganda

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    Informação da categoria:

    Insurance is a means of protection from financial loss. It is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. An entity which provides insurance is known as an insurer, insurance company, or insurance carrier. A person or entity who buys insurance is known as an insured or policyholder. The insurance transaction involves the insured assuming a guaranteed and known relatively small loss in the form of payment to the insurer in exchange for the insurer's promise to compensate the insured in the event of a covered loss. The loss may or may not be financial, but it must be reducible to financial terms, and must involve something in which the insured has an insurable interest established by ownership, possession, or preexisting relationship. The insured receives a contract, called the insurance policy, which details the conditions and circumstances under which the insured will be financially compensated. The amount of money charged by the insurer to the insured for the coverage set forth in the insurance policy is called the premium. If the insured experiences a loss which is potentially covered by the insurance policy, the insured submits a claim to the insurer for processing by a claims adjuster.


    Braga (BRAH-gə, Português: [ˈbɾaɣɐ] (ouvir); Proto-Céltico: * Bracara) é uma cidade e um município do distrito de Braga, na região histórica e cultural da Província do Minho. A cidade tem uma população residente de 192.494 habitantes (em 2011), representando o sétimo maior concelho de Portugal (em população). Sua área é de 183,40 km2. A sua área urbana aglomerada estende-se do rio Cávado ao rio Este. É o terceiro maior centro urbano de Portugal (depois de Lisboa e Porto). É sede da mais antiga arquidiocese portuguesa, a Arquidiocese de Braga da Igreja Católica e é a sede do Primado das Espanha. No Império Romano, então conhecido como Bracara Augusta, a povoação foi capital da província da Gallaecia. Dentro da cidade existe também uma torre do castelo que pode ser visitada. Hoje em dia, Braga é um importante pólo do interior do Norte de Portugal e uma importante paragem do Caminho Português da Estrada de Santiago. A cidade também foi Capital Europeia da Juventude em 2012.

    Source: https://en.wikipedia.org/