Customer Service Rep German - Gaming, Lisbon,

Customer Service Rep German - Gaming, Lisbon,

Detalhes + Detalhes -

  • Tipo de emprego: Full time
  • Tipo de contrato: Permanent
  • Tipo de salário: Monthly
  • Ocupação: Customer service rep german - gaming

Localização + Localização -

  • País: Portugal
  • Região:: Pt
  • Cidade: Lisbon

Descrição + Descrição -

Our customerOur client is a mobile games developer. The games they create are for tablets and smartphones, and are compatible with both Apple's iOS and Google's Android operating system. Since it's foundation in 2010, they launched three games. Together with your colleagues you will be ensuring an adequate response time while delivering high quality service to customers via email, phone and chat. Part of your daily activities will be: Provide first class customer support using Helpshift support software; Customer contact via email and in-app chat; Assistance on topics such as download, bugs, registration and account questions, as well as a solution basic technical issues; Regular consultation and reports to the team in Helsinki; Our ideal candidate is A natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers Required skills Fluent in German B2 level of English Excellent communication skills Problem solving Sense of responsibility Benefits Excellent benefits package Multilingual and excellent work environment to provide the customer service Extensive training Languages classes (for international candidates) Internal employee incentives Located in an amazing office in Lisbon with excellent transport links LocationLisbon, Portugal

Procurar + Procurar -

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