2 days ago Be among the first 25 applicants
Direct message the job poster from Sodexo
HR Business Partner | Talent Acquisition & Development Leader | DEI Advocate | Full-Cycle Recruiting Expert | Strategic HR AdvisorIn 1966, in Marseilles, while the world was talking about Star Trek , Sodexo was serving its first customers, launching our journey in Quality-of-Life Services , led by the visionary Pierre Bellon.
Since then, we have continued to grow, providing essential everyday solutions and improving the lives of millions of users worldwide. Supported by 400,000 dedicated colleagues in 64 countries , we keep expanding and innovating.
About Sodexo Business Services (SBS)
Portugal is no exception! Five years ago, we established Sodexo Business Services (SBS) , our shared service center. Here, you will have the opportunity to join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data , supporting European markets and ensuring business growth.
Join Us!
We are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.
Opportunity: Global CSA (Coordinated services agreement) Operations Manager Lead the relationships with the CSAs partners across all regions Pro-actively develop and build client and customer relationships with MSD stakeholders Provide thought leadership on all IFM service delivery and act as a subject matter expert for service delivery for a total IFM CSA offer Point of escalation and issue resolution for all issues within the CSA markets Implement and maintain business improvement processes, standardisation and improvement into all areas of the CSA business model Support business growth within the CSA markets The role requires relationship management at all levels to work effectively across Sodexo Management Teams, CSA Partners & working within a matrix organisation Clearly articulate Sodexo and MSD expectations and coordinate to CSA Partners Act as the key strategic interface between our Sodexo Accounts Directors and our CSA Partners Responsible for coordinating the delivery of MSD business targets and identified annual priorities, whilst always maintaining contractual and service compliance Liaison and co-ordination with in-country/regional management and operational teams Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality Responsible for the day-to-day coordination of services to MSD by the CSA partners, in alignment with overall
