Business Change Manager

Número da Solicitação de Emprego: 
Horário: Full Time

PLEASE REMEMBER TO CLICK THE "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE THE APPLICATION PROCESS. As a Business Change Manager, you are responsible for managing the business part of EDI/API implementation for Global Accounts. You define and improve our integration services (EDI and API) to match customer requirements, working directly with customers and realising these needs internally. Your role ensures that integration initiatives are aligned with business expectations, support operational efficiency, and deliver measurable value across the organization.
Your responsibilities:

Manages the implementation in the business on behalf of Global Customs
Onboard individual Customers into DSV from a Customs perspective
Sign off the proposed Business Requirement Document to initiate integrations
Together with the Customer Delivery Managers aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI
Ensures that the User Acceptance Tests scenarios are created & executed accordingly
Ensures that all local stakeholders are aligned
Ensures that all local contributors have committed to the plan and are delivering on time and on quality
Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising
Help develop the EDI and API offerings for Global Customs
Work towards the commercial part of DSV Close cooperation with Enterprise Integration Office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally
Analyze our EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests
Understand our EDI & API services and guide customers/sales towards API First and help evolving it
API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product

Our requirements:

Experience with customer engagement
Highly proficient in English

Project Management capabilities and experience
A fair technical and integration understanding
An end-to-end mindset
Understanding of customs is an advantage
A "do" person with high level of accountabilit 

What we offer:

Permanent contract
Private medical care
English courses - financial or co-financed by company
Food allowance
Work schedule 35h/week
Comprehensive onboarding program
Buddy 
Good access to public transports 

DSV – Global Transport and Logistics

Trabalhar na DSV significa trabalhar numa liga diferente.
Como líder global em transporte e logística, estamos numa extraordinária viagem de crescimento. Vamos crescer juntos enquanto continuamos a inovar, digitalizar e desenvolver as nossas conquistas.

Com cerca de colegas em mais de 90 países, trabalhamos todos os dias para oferecer serviços sólidos e satisfazer as necessidades dos nossos clientes, ajudando-os a atingir os seus objetivos. Sabemos que a melhor forma de o conseguir é trazendo novos talentos, novas perspetivas e indivíduos ambiciosos como você.

Na DSV, o desempenho está no nosso ADN. Não trabalhamos apenas – o nosso objetivo é moldar o futuro da logística. Esta ambição alimenta um ambiente dinâmico construído com base na colaboração mundial em equipa, responsabilidade e ação. Valorizamos a inclusão, acolhemos diferentes culturas e respeitamos a dignidade e os direitos de cada indivíduo. Se quer causar impacto, ter a confiança dos clientes e desenvolver a sua carreira numa empresa com visão de futuro, este é o lugar para estar.

Comece aqui. Vá a qualquer lugar

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