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Reference Data Specialist Nbs Lisbon, Braga

Última atualização 2024-02-24
Expira 2024-02-23
ID #2001447962
Reference Data Specialist Nbs Lisbon, Braga
Portugal, Braga, Braga,
Modificado January 20, 2024


About us
Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining NBS!
Position Summary
For our NBS Lisbon Order to Cash (O2 C) department, we are currently looking for a Reference Data Junior Specialist, reporting to the Master Data Management Lead. This professional will be responsible to ensure the accuracy and timeliness of services delivered and support Total Service Quality levels to Stakeholders, adhering to standardization.
A day in the life of...
• Creation and maintenance of Customer Master Data impacting Order to Cash & Market Processes;
• Perform periodic activity relevant reviews with Senior Executive/Stream Supervisor;
• Analyze and check KPIs on quality of services provided and present during the operational reviews;
• Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
• Contribute to Continuous Improvement programs and standardization of processes across all markets in scope, whenever is possible;
• Ensure compliance with Nestlé standards, including effective management of SODs, updated standard routines, documentation of previous audit points, adherence to CBP (Control Best Practices).
• Be focused on process improvements
Candidate Profile:

What will make you successful
• Degree in Business, Finance, Economics or similar preferred but not essential;
• Experience in Customer Services and/or O2 C is preferred;
• Intermediate/Advanced Level of Excel Skills;
• Advanced Written and Spoken Knowledge of English;
• Team player, positive attitude and problem-solving skills;
• Proactive to look for opportunities of improvement in order to meet service expectations
Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:
Development of expertise in Nestlé’s Shared Services Business
Immersion in a culturally diverse team
Local and International Exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary and annual bonus according to your performance
Meal Card
Flex Benefits - At NBS Lisbon you can chose what benefit is more suitable to you
Make part of the Nestlé Club and get discount in several partners
Company laptop and other equipment according to professional needs
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for International Career
A nossa língua oficial na NBS Lisbon é o Inglês. So let’s switch to English!Nestlé Business Services is at the heart of the Group. We provide different services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation. Together, we have 3500 employees working for the centers who are spread across the globe in: Brazil (Ribeirão Preto), Philippines (Manila), Egypt (Cairo), Ukraine (L'viv), Ghana (Accra), Portugal (Lisbon), South Asia (Gurugram) & Paraguay (Asuncion). Having the same purpose as Nestlé “Be a force for good”, our commitment is to deliver world class business services to leverage Nestlé’s size and capabilities for competitive advantage, to win in the marketplace. This way we can bring value to consumers and customers. Each of the centers deliver total service quality (TSQ) through partnership for improvement with businesses and functions, economies of scale and competitiveness through specialization, standardization and automation, flexible and market centric network world-wide business services in specific areas, which consistently meet quality requirements. Nestlé Business Services Lisbon (NBS Lisbon) is one of the eight, in total, Nestlé Global Business Shared Service centers and provides services in the areas of Order to Cash, Source to Pay and Digital and Social Media. We have more than 30 nationalities in the Center and the number of functional languages used in the Center are 11 & include: Portuguese, English, Spanish, Danish, Swedish, Norwegian, Finnish, French, Dutch, Italian & German, where English is a mandatory language.

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Reference data specialist nbs lisbon

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