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Streaming Expert For Online Platform In Lisbon (german Speaker), Lisbon

Portugal, Lisbon, Lisbon
Última atualização 2025-02-06
Expira 2025-03-06
ID #2567327923
Free
Streaming Expert For Online Platform In Lisbon (german Speaker), Lisbon
Portugal, Lisbon, Lisbon,
Modificado January 24, 2025

Descrição

Your responsibilities and impact as a Streaming Expert for Online Platform will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
Answering incoming queries from customers via phone, email and chat

Identifying issues and provide solutions

Ensuring high level of customer satisfaction

Recording data in the CRM system

Providing ad-hoc support

Being a team player and participate in the success of the team and project

What’s in it for you?

Type of contract: a long-term fixed term contract, renewable every year

Working hours: rotating shifts (5 days/week, weekends included, 8 AM - 9 PM)

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 950€ - 1.000€

gross/month (based on level of experience)

Excluding accommodation: 1.300

- 1.400€ gross/month (based on level of experience)

For international candidates:

Reimbursement of your initial flight expenses after 9 months

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

Real career opportunities in different career paths

(*) Compensation during training period if successful (6 days): 90% of your hourly wages (lower taxes)

Skills, qualifications and interests you need to succeed in this role:

A native level of German and at least a B1 level of English

Enthusiasm about movies, shows etc.

Knowledge of the value and impact that a good customer experience can create

Being an attentive listener, comfortable and skillful at communicating with people

Being energetic, innovative and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Streaming expert for online platform in lisbon (german speaker)

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