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Gaming Specialist Back Office In Lisbon (french Speaker), Lisbon

Portugal, Lisbon, Lisbon
Última atualização 2025-02-10
Expira 2025-03-10
ID #2567328103
Free
Gaming Specialist Back Office In Lisbon (french Speaker), Lisbon
Portugal, Lisbon, Lisbon,
Modificado January 24, 2025

Descrição

Your responsibilities and impact as Gaming Specialist Back Office will be:
Do you know the feeling when you are stuck in a world and struggle to pass to the next level? You will be the one providing tips to the user to get to the next level.
Someone is looking for advice on a game? You will be there for that.
Installation problem, bugs? Again, you will be the one saving the situation!
Via chat or email, you will be the point of contact for users and help them have a great gaming experience.
You will be involved in the constant updates concerning this gaming industry.
Anything regarding account and billing-related issues, you will be managing.

Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
You are fluent in French and good command of English

You are motivated, reliable, and committed to your work

Customer service and quality is part of you

You have a drive for excellence and professionalism

You have excellent communication skills

You are a real team player and willing to work with many other nationalities

What's in it for you?
Type of contract: a long-term fixed-term contract, renewable every year

Working hours: rotating shifts between 06:00 and 22:00,40 hours/week

Salary conditions (*), 2 options:

Including free accommodation (shared flat, all bills included): 1040€

gross/month
Excluding accommodation: 1240€ gross/month
For international candidates

Reimbursement of your initial flight expenses after 9 months

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help with paperwork, opening a bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Real career opportunities in different career paths

(*) Compensation during training period if successful (3 weeks): 50% of your hourly wages (lower taxes)

Your Future Company:
Are you a Warcraft fan?
This American game developer worldwide leader is looking for candidates to join their international team in Lisbon.
Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career?
You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Gaming specialist back office in lisbon (french speaker)

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