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Operations Manager – French Speaker, Braga, Webhelp

Publicados 2022-08-07
Expira 2022-09-07
ID #1118031651
Free
Operations Manager – French Speaker, Braga, Webhelp
Portugal, Braga, Braga,
Publicados August 7, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Operations manager – french speaker


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DescriptionWhy join us Do you want to contribute to the growth of our company and make your valuable contribution by showing us your talent with your project management skills? Then join our team! You will grow with us in a global company that puts its people at the heart. We are bringingan Operations Manageron board to support us in maintaining our business quality standards and achieving high-level performance. Your mission at Webhelp At Webhelp, your contribution will make a difference in the business of our clients. Your mission is overseeing all aspects of projects, from coordination on time within budget and within scope, setting deadlines, assigning responsibilities, to the monitorization and summarization progress of the project. You will prepare reports for upper management regarding the status of the project. As anOperations Manager, you will work directly with clients to ensure deliverables fall within the applicable scope and budget. Coordination with other departments is a key action point to ensure all aspects of each project are compatible as well as leading a Team of Senior Team Leaders. What you will be doing at Webhelp As anOperations Manager, you will: Analyze project results and define the necessary action plans Ensure quality/customer demands efficiently Guarantee the respect of procedure and quality standards (ISO, NF345, LRS) on the project Manage turn over and absenteeism and put in place necessary action plans Ensure the availability of production means (material, tools, technical resources) and human resources. Ensure the reporting requirements of the project. Prepare and lead production/steering committees and customer visits Performance of multiple tasks inherent to team management. What we are looking for Your natural talent for B2B environment interactions and project management will get you far in your journey with us. Your ability to manage time effectively and to achieve the targets defined by the client is what we are looking for. Well be a great match if you: Are Native or Proficient inFrench(mandatory) Are fluent inEnglish (C1) Have proven work experience in the field - a minimum of 1-2 years. Have previous experience in teams management (Contact Centers is a plus)Pride yourself with excellent client-facing and internal communication skills Possess solid organizational skills including attention to detail and multitasking skills Have a strong working knowledge of Microsoft Office for reporting and analysis purposes Inspire others with a positive and can do attitude overlooking a community-building approach. You appreciate our valuesofrecognition,integrity,unity,commitment, and you are eager to create the"wow"too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid Portuguese work permit to be considered for employment. What we offer Competitive wages (14 monthly payments per year) Meal allowance in voucher card (net) Additional benefits Investment in training and personal development Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program *Because of our emergency plan for COVID-19, you may have to work from home for a limited time. Who weare Webhelpis a French multinational BPO company that is making business more human for the worlds most exciting brands. Bychoosing Webhelpyou will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us atWebhelp Portugaland you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide. If this sounds like you, join us! Webhelp Portugal is an equal opportunity employer. Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws. Apply Share

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    Webhelp
    Registrado em October 7, 2017

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    Education is the process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits. Educational methods include storytelling, discussion, teaching, training, and directed research. Education frequently takes place under the guidance of educators, but learners may also educate themselves. Education can take place in formal or informal settings and any experience that has a formative effect on the way one thinks, feels, or acts may be considered educational. The methodology of teaching is called pedagogy. Education is commonly divided formally into such stages as preschool or kindergarten, primary school, secondary school and then college, university, or apprenticeship. A right to education has been recognized by some governments and the United Nations. In most regions, education is compulsory up to a certain age.


    Braga (BRAH-gə, Português: [ˈbɾaɣɐ] (ouvir); Proto-Céltico: * Bracara) é uma cidade e um município do distrito de Braga, na região histórica e cultural da Província do Minho. A cidade tem uma população residente de 192.494 habitantes (em 2011), representando o sétimo maior concelho de Portugal (em população). Sua área é de 183,40 km2. A sua área urbana aglomerada estende-se do rio Cávado ao rio Este. É o terceiro maior centro urbano de Portugal (depois de Lisboa e Porto). É sede da mais antiga arquidiocese portuguesa, a Arquidiocese de Braga da Igreja Católica e é a sede do Primado das Espanha. No Império Romano, então conhecido como Bracara Augusta, a povoação foi capital da província da Gallaecia. Dentro da cidade existe também uma torre do castelo que pode ser visitada. Hoje em dia, Braga é um importante pólo do interior do Norte de Portugal e uma importante paragem do Caminho Português da Estrada de Santiago. A cidade também foi Capital Europeia da Juventude em 2012.

    Source: https://en.wikipedia.org/