Job Description Do you want to work for a famous transportation app from thé expat city, Lisbon?Do you speak Dutch and want to gain international experience within customer service? Then we have a golden opportunity for you!Our multicultural client is searching for Dutch speakers, that want to work within customer service. We are looking specifically for you, if you have a good work attitude and service in your blood. The ClientOur partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Portugal.Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Portugal.Join them and enjoy one of the sunniest Mediterranean countries. Discover yourself the beauty of the Portuguese nature! Taste their famous kitchen, the history of 3.000 years is harmonized with a modern and pleasant place to live and work!Your ResponsibilitiesLog all inbound and outbound contacts, as well as any updates to customer recordsPerform technical troubleshooting with customersForward applicable customer issues to higher departmentAssist with the fullfilment of customer orders by performing activities such as providing relevant information to customers, tracking and tracing orders, canceling orders, organizing returns of goods, assisting with payment inquiries, etc.Track and follow cases to ensure that they are closed in an efficient and timely mannerProvide and maintain strong, professional relationship with all customers and show empathy at all timesUp-sell and/or cross-sellThe Ideal ProfileNative level Dutch (C2) , fluent English (C1)Previous experience in Customer SupportDesire to work in Lisbon, PortugalAvailability to begin on October 25EU PassportCan-do attitudeThe OfferCompetitive monthly salary as well as a monthly performance bonusExcellent relocation support: Flight ticket, accommodation for 4 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the companyLots of benefits and discounts for all their employeesAbout Multilingual Jobs WorldwideWe are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.