Prime IT is an international company with more than 18 years of experience delivering the best solutions in a wide range of services: Team Extension, Managed Services, Custom Software and Nearshore.

We operate in 3 main sectors – IT, Telecom & Engineering – and have a team of more than 2350 Primers involved in the development of projects all across the globe.

With 19 offices, 2 Talent Hubs (Brazil and Vietnam) and a presence in over 50 cities worldwide, we enhance our partners’ businesses with a different attitude based on the highest quality standards, the most advanced technology, and the best professionals in the sector.

LISBOA | PORTO | MADRID | BARCELONA | PARIS | LYON | NANTES | LILLE | AIX-EN-PROVENCE | BORDEAUX | GRENOBLE | TOURS | TOULOUSE | MILANO | GENÈVE | KATOWICE | WARSZAWA | WROCŁAW | LONDON

Main Tasks:

• Support the business in their IT needs and understand the business production workflows and scenarios;
• Manage Incidents, Requests, Changes;
• Provide business, team members and other project/task partnering teams updates on the issue/task/project;
• Understand the underlying issue and the associated patch fix/release and identify systemic issue. Contribute towards better post-release checkouts;
• Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.

Technical Skills:

• Dev Ops;
• Linux;
• RPA;
• Windows;
• Application Performance Monitor (Specifically Dynatrace);
• General IT infrastructure knowledge;
• Particular knowledge and experience with Red Hat Linux;
• Shell script;
• Fluent in English.