Italian Speaking Customer Service For Recruitment Platform - Work In Greece

Mercier Consultancy is thrilled to invite applications for the position of Italian Speaking Customer Service Representative for our Client's Recruitment Platform, 'Work In Greece'. In this vital role, you will be the voice of our recruitment platform, providing exceptional support to Italian-speaking clients seeking employment opportunities in Greece.

Your fluency in Italian will be essential as you assist candidates with inquiries about job postings, application processes, and tips for successfully securing employment. You will play a crucial role in enhancing the user experience on our platform and helping individuals navigate their career prospects in a new country.
Responsibilities Provide outstanding customer service in Italian through phone, email, and chat regarding recruitment inquiries and job opportunities
Assist candidates with job application processes, including resume submission and interview preparation
Resolve customer issues and complaints promptly while ensuring a positive user experience
Document customer interactions accurately in our CRM system
Collaborate with internal teams to improve platform functionalities and service delivery
Gather feedback from users to inform enhancements to our recruitment services
Stay updated on job market trends in Greece and provide relevant information to customers

Requirements Fluency in Italian and English, with strong communication skills
Excellent customer service skills with a passion for helping others navigate their career paths
Previous experience in customer service or recruitment is a plus
Able to manage multiple inquiries and provide effective solutions
Detail-oriented with strong organizational abilities
Genuine interest in recruitment processes and assisting individuals in securing employment
Familiarity with customer support software and CRM systems is advantageous

Benefits

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Monthly Performance Bonus
Free Greek Course
And More...