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Sales Manager – French Speaker, Lisboa, Webhelp

Publicados 2022-09-25
Expira 2022-10-25
ID #1183506203
30 €
Sales Manager – French Speaker, Lisboa, Webhelp
Portugal, Lisboa, Lisboa,
Publicados September 25, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Sales manager – french speaker
Min. Salário: 20.000


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Descrição


Do you want to create and lead a project to success by creating an inspiring environment with an open communication culture? Then, our dynamic multilingual company awaits you in Lisbon, Portugal. You will help to grow a global company that puts its people at the heart.

Your mission at Webhelp  

In this role you should have a deep understanding of the business and its processes, and the main point of contact for all questions related to core work, tasks, and activities of the team.

You will be responsible to drive the team to ensure the right and correct service level is provided with excellent quality and within the SLA, ensure regular coaching is provided to the team; ensure the team is trained and prepared to cope with future situations or issues; share knowledge and best practices.

What you will be doing at Webhelp 

As a Sales Manager, you will:

Performance Management:
Regular 1 to 1 sessions with the team for performance reviews
Assuring that all team members have proper visibility and understanding of the performance results (team and individual).
Assuring that the team has a full understanding of the SLA’s and KPI’s in place
Keeping proper documentation for performance reviews
Collecting and sharing employee feedback with the leadership team
Collecting feedback and assessing needs, employee evaluation, and potential talents
Proposing training and taking part in other projects
Collecting, analysing, validating, and comparing data on a regular basis (weekly, monthly depending on needs).
Feedback sessions and implementing corrective measures if applicable.
Reviewing the eligibility for individual bonus
Conflict management:
Identifying existing or potential conflicts within the team between colleagues or with different teams across Webhelp and implement solutions, effective communication, best practices, etc.
Moderating discussion between conflicted parties, consulting and searching for the middle ground.
We’ll be a great match if you: 
Have an excellent command in French (minimum C1)
Preferred skills
Fast learner, flexible and adaptable
Personal and professional integrity
Ability to work independently or with minimum supervision
Ability to work in a fast-changing environment
Professional maturity
Ability to work with multiple and diverse cultures within Webhelp
Strong familiarity in data visualizations tools (Tableau, Business Objects, and Microsoft Power BI) experience is a plus
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid Portuguese work permit to be considered for employment.  

We offer you:
Competitive wages (14 monthly payments per year)
Monthly meal allowance paid in voucher card (net)
Personal development programs and mentoring to develop skills
Possibility to participate in a growing multicultural project
Good career prospects in a reputable company that rewards serious and hard workers
Office Schedule from Monday to Friday
Who we are 

Webhelpis a French multinational BPO company that is making business more human for the world’s most exciting brands. Bychoosing Webhelpyou will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries. 

Join us atWebhelp Portugaland you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide. 

If this sounds like you, join us!

Webhelp Portugal is an equal opportunity employer.  

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws. 

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