Fraud Prevention Advisor - German Speaker (m/f/x), Lisbon

Portugal, Lisbon, Lisbon
Última atualização 2024-02-23
Expira 2024-03-23
ID #2001447946
Fraud Prevention Advisor - German Speaker (m/f/x), Lisbon
Portugal, Lisbon, Lisbon,
Modificado January 20, 2024


Do you want to live a rewarding career, on behalf of the world’s most exciting travel community? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company
What you’ll be doing at Webhelp
As a

German-Speaking Fraud Prevention Advisor,

you will:
Contact third parties abroad by telephone and/or e-mail in order to verify their payment information.
Manage incoming calls and emails
Treat all data with extreme confidentiality
Meet and exceed contractual goals
We’ll be a great match if you:
Have a high level of German (written and oral) and good knowledge of English
Have previous experience as a customer consultant
Have Analytical ability and are comfortable with hardware/software tools
Have confidence, are rigorous and have team spirit
If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
What we offer you:
Strong compensation package (14 monthly payments per year plus bonus)
Monthly meal allowance paid in voucher card (net)
A Bring a Friend Program with attractive incentives
Private Health Insurance from day 1
Personal and career development programs and mentoring to develop skills
Possibility to participate in a growing multicultural Project
Flexible Schedule
Work in a diverse environment with people from over 75 nationalities
Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
We promote inter-company mobility to work at any of our sites around the world
Relocation package and accommodation guaranteed (for 12 months)

Work in Office in Lisbon, Portugal
“Working at Webhelp has been a rewarding experience, full of challenges and many positive comments from our customers. I like being myself in the personalized and quality service I provide.” –

Samantha Oliveira – Customer Advisor
Who we are
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. Bychoosing Webhelp

, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-pacedenvironment,and a diverse pool of engaging projects for some of the most progressive B2 C and B2 B brands worldwide.
If this sounds like you, join us!

is an equal-opportunity employer.

is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.


Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Fraud prevention advisor - german speaker (m/f/x)

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