Application Support Engineer

Transformation, adaptability and innovation are part of our DNA.

We're passionate about technology and we want to be part of your story.

Do we share the same passion? You've come to the right place, Smart.

We are looking for a Google Cloud Platform (GCP) Engineer to join our application support team. The role is focused on ensuring the reliability, performance, and security of technical platforms, while supporting integration of new and existing solutions.

Main Tasks & Responsibilities

Provide technical support for the integration and operation of applications on GCP.
Ensure maintenance in operational conditions of technical platforms.
Implement responses to external audits and internal compliance requirements.
Guarantee alignment with IS security policies.
Manage critical incidents, including communication, diagnosis, correction, and coordination with technical experts.
Handle recurring incidents by defining and driving medium/long-term action plans.
Perform analysis and manage technical changes.
Carry out supervision and technological monitoring to improve systems.
Coordinate with multiple stakeholders and act as the interface with vendor/editor support teams.
Create and maintain operating documentation (procedures, safeguards, supervision).

Technical Skills

Strong knowledge of Linux systems and Shell scripting.
Experience with schedulers such as VTOM and Control-M.
Good understanding of network architectures (TCP/IP, RP, Firewalls).
Familiarity with Apache, CFT, XLD, XLR, Git, Jenkins.
Experience with GCP (Google Cloud Platform) and Big Query.
Infrastructure as Code with Terraform.
Knowledge of Teradata, Oracle databases, SQL is a plus.
Exposure to BO and Cognos tools desirable.

Other Requirements

Minimum
3 years of experience
in similar technical roles.
Good command of English (C1 level, mandatory); French (B2) is a plus.
Dev Ops mindset and ability to work in fast-paced environments.
Strong problem-solving skills and proactive attitude.
Excellent communication and teamwork abilities.
Availability for
on-call activities
and planned interventions.

What will you find at SMART?

A dynamic, hard-working and co-operative team;

Career plan and defined objectives;

Initial and ongoing training ;

Follow-up meetings and performance appraisals;

Business bonuses;

Personal and family benefits;

Numerous events, partnerships and internal dynamics;