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German Customer Advisor For Warranty Provider - Porto, Portugal (1000€ Of Signing Bonus), Porto

Publicados 2022-06-01
Expira 2022-07-01
ID #1021302868
German Customer Advisor For Warranty Provider - Porto, Portugal (1000€ Of Signing Bonus), Porto
Portugal, Castelo Branco, Porto,
Publicados June 1, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: German customer advisor for warranty provider - porto, portugal (1000€ of signing bonus)

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German Customer Advisor for Warranty Provider - Porto, Portugal (1000€ of signing bonus) Req ID#: 56899 Porto, Portugal, PT German Customer Advisor for Warranty Provider - Porto, Portugal (1000€ of signing bonus) Customer Service Learn, Lead & Grow at Sitel Group® We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there. BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so. WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work. GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts. MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences and feedback to shape and drive the future of Sitel Group. About Sitel Group® As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 100,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience. Come and work with us. Do you consider yourself a problem solver and would like to work in a great support team? Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic and beautiful Porto? So we have the perfect opportunity for you! Your future project: join our German Customer Support team. Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience providing underwriting, claims administration, and marketing expertise. As a customer service specialist in this project, your daily responsibilities will include: Provide the highest level of support to our customers via phone and email on a range of issues Give accurate, valid and complete information by using the right procedures Be the owner of the customer query and ensuring a timely resolution and response Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: Native or proficient level of German (C2) Intermediate level of English (at least B2) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver High-speed internet access and appropriate conditions for remote work Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to sunny Lisbon, Portugal Benefits. What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our SitelFit wellness program Job stability Life-long skills and experience Excellent work culture Join the #SitelLife Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there! For any question contact the Recruitment Team at Follow us. German Customer Advisor for Warranty Provider - Porto, Portugal (1000€ of signing bonus) Job Segment: Social Media, Marketing, Customer Service

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    Architecture is both the process and the product of planning, designing, and constructing buildings and other physical structures. Architectural works, in the material form of buildings, are often perceived as cultural symbols and as works of art. Historical civilizations are often identified with their surviving architectural achievements. The term architecture is also used metaphorically to refer to the design of organizations, software, and other abstract concepts. Construction is the process of constructing a building or infrastructure. Construction differs from manufacturing in that manufacturing typically involves mass production of similar items without a designated purchaser, while construction typically takes place on location for a known client. Construction as an industry comprises six to nine percent of the gross domestic product of developed countries. Construction starts with planning, design, and financing; and continues until the project is built and ready for use.

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