Change your job, change your workplace, change your future...

We build the future with the essence of excellence: Your Talent, Our Technology, an unstoppable team at the forefront of the digital age, inspired by the harmony and innovation of Japanese culture. Our motto is #Imagine. Change.

Imagine a place where your ideas are not only welcomed but are the driving force behind our evolution. In our company, we invite you to be the architect of your own success, exploring innovative projects and constantly challenging your limits. #Let People Succeed.

It's not just a job; it's an adventure of discovery and continuous learning. Here, every day is an opportunity to learn something new, collaborate with the best, and be part of something truly extraordinary.

Furthermore, in our work culture, diversity and inclusion are fundamental pillars. We value unique voices and celebrate the richness they bring to our team. Together, we are building an environment where everyone thrives.

WHAT ARE WE LOOKING FOR?

As Techical Support Specialist, you will be responsible for the following functions:

• Installation, configuration, maintenance, monitoring, and administration of systems in critical and highly complex environments and infrastructures.
• Participating, when requested, in the design of solutions.
• Installing, configuring, and testing highly complex solutions.
• Ensuring compliance with service targets, including response SLAs, availability, and customer satisfaction.
• Adhering to defined schedules.
• Complying with service shifts as required.
• Ensuring that the implemented solutions meet the agreed-upon requirements.
• Testing the performance of implemented solutions, identifying potential failures, and implementing necessary corrections.
• Guaranteeing the quality of the implemented solutions.
• Maintaining security, backup, and redundancy strategies.
• Providing support to the help desk and field teams.
• Reporting any constraints encountered during solution implementation to the Service Manager.
• Recording necessary information in the ITSM tool.
• Ensuring the highest levels of system and infrastructure availability.

WHAT DO YOU NEED?

Industry Knowledge and Strong Expertise in:

• Microsoft Technology
• VMware Technology
• Storage Solutions (Installation, Maintenance, and Analysis)
• Backup Solutions
• Security Solutions
• Competencies in Dell EMC equipment (Servers, Storage, and Networking)

Key Skills:

• Time and priority management
• Complex problem-solving
• Organizational skills, dynamism, and proactivity
• Team spirit and strong interpersonal relationships

WHAT DO WE OFFER?

• Work-Life Balance: Enjoy the afternoon of your birthday and other free days as 24th of December, so you can celebrate it as you deserve.
• Excellent Work Environment: We love celebrating our successes as one big family. Don't miss out on our Christmas parties, Summer Party, and other charitable and sports events

If you want to join a passionate team, tackle exciting challenges, and shape the digital future, we're looking for you! Discover how your talent can drive the next era of technology. Join us and be part of the revolution that's transforming the tech landscape. Your future awaits here!

#IMAGINE. CHANGE #Let People Succeed