Backoffice Specialist With Turkish - Hybrid In Lisbon

Última atualização 2024-06-17
Expira 2024-07-17
ID #2175416300
40,000 €
Backoffice Specialist With Turkish - Hybrid In Lisbon
Portugal, Lisboa, Lisboa,
Modificado May 31, 2024


Hybrid work from Lisbon Work permit for Portugal is required About the project: You will be providing services for Turkish-speaking clients and help them solve any problems or inquiries they might have regarding the product or service offered by the company. Your tasks:receive escalations from customer-facing colleagues and works under strict regulationshandle complex issues relating to the fulfilment of online orders placed by customersensure a swift and fast resolution for problems occurring during the lifetime of a web purchase (from order induction to item delivery, and from handling flavour changes to RMA completionprovide direction for issue resolution to take the customer out of the loop for complex issues, achieving quick customer satisfaction.perform investigations that will lead to decisions impacting relations with customers and partnerscustomer phone and email outreach are necessary to relay issue resolution, providing timely updates when investigating and when restoring the relationshipperforming tasks in SAP at a high detail level for record-keeping is essential What you need: Fluency in Turkish Fluent in English Nice to have previous Customer Support experience What we offer Salary: 1411€ gross / month Public and Private health insurance provided by the employer Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)Private health insurance after contract signature (additionally to the standard insurance). FOR INTERNATIONAL CANDIDATES: Airport pick-up and administrative assistance with your registration in Portugal; Reimbursement of your initial flight expenses after 9 months of successful integration; Free Portuguese lessons, sports activities, cooking lessons and much more!!

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Durante o ano
Ocupação: Backoffice specialist with turkish - hybrid in lisbon
Min. Salário: 30000

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