Riskified empowers businesses to unleash e-commerce growth by taking risks off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of e-commerce risk analysts, data scientists, and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries, including Booking.com, Acer, Gucci, Lorna Jane, Go Pro, and many more.
We thrive in a collaborative work setting alongside great people to build and enhance products that matter. Abundant opportunities to create and contribute give us a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
We are looking for an HR Generalist to provide local HR support for our growing Lisbon site. This role is a key HR position on the ground, providing hands-on employee support while ensuring smooth HR operations. As the first point of contact for all HR matters on-site, you will be instrumental in securing a positive employee experience, maintaining compliance, and supporting our people operations locally. This is an exciting opportunity to be part of Riskified’s expansion in Portugal, working closely with global HR teams to build and maintain a strong company culture while ensuring an excellent employee experience.
What You'll Be Doing
Support all HR processes in our Lisbon office including onboarding, benefits administration, and compliance
Oversee the full recruitment cycle for Lisbon-based roles, from sourcing to onboarding
Coordinate onsite interviews, act as a key candidate liaison, and enhance the candidate experience
Manage relationships with local vendors (recruiting, facilities)
Act as the liaison between employees and cross-functional teams (IT, Facilities, HR Operations) to address onsite needs
Provide guidance on employment contracts, payroll processes, and benefits administration in coordination with global HR
Serve as a trusted resource for employees, addressing HR-related inquiries and concerns
Support managers with employee relations, performance management, and workplace conflict resolution
Conducted HR orientations and facilitated the integration of new employees into the Lisbon office
Organize employee engagement activities, team events, and wellness initiatives tailored to the Lisbon team
Qualifications
2+ years of experience in an HR Generalist, People Operations role in a global tech company
2+ years of recruiting experience
Strong knowledge of Portuguese labor laws and HR best practices
Excellent communication skills in English and Portuguese (verbal & written)
Excellent organizational and multitasking skills, with the ability to work independently in a fast-paced environment
Strong communication and interpersonal skills, with a problem-solving mindset
Ability to build relationships and act as a trusted point of contact for employees
Life at Riskified
We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.
Some of our Lisbon Benefits & Perks:
Hybrid mode of work
Benefits package per month—per your choice, e.g., work-from-home equipment, gym membership, wellbeing activities, and more.
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law
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