Job Title: Junior Cloud Operations Engineer
Location: Sintra, Portugal
Work Regime: Full-time & Hybrid (2x office days)
Overview / Summary:
We are expanding our Cloud Operations team to support a key international client. We are looking for mid-level and junior resources with immediate availability to perform preventive maintenance and operational tasks. The role requires strong English communication skills, as the client is not Portuguese. The working schedule is aligned with the client's time zone, with standard hours from 07:00 to 16:00 (Portugal time) and an on-call rotation from 16:00 to 07:00 for critical incident handling.
Responsibilities and Tasks:
Perform preventive maintenance and operational tasks for cloud environments.
Monitor system performance and proactively identify potential issues.
Manage and resolve incidents, including participation in on-call rotations for critical incidents.
Execute standard operating procedures and follow runbooks.
Collaborate with the client and internal teams to ensure service availability and performance.
Provide clear and effective communication in English during support activities and escalations.
Document work performed and update incident records and knowledge base.
Assist in capacity planning and service improvement initiatives.
Support automation and optimization efforts when possible.
Requirements Preferable Requirements:
Some level of experience in previous roles
Experience in Windows Systems Administration or Unix/Linux Systems Administration
Experience with SQL Database Administration
Experience with Cloud Network Administration
Ability to work the client-aligned schedule (07:00–16:00 Portugal time) and participate in on-call rotation (16:00–07:00)
English B2 level (fluency needed)
Complementary Requirements:
Experience with IAS and Virtual Machines (administration + maintenance)
Experience with AD connect and Trademicro
Experience in multi-cloud environments (Azure, AWS, or Google Cloud)
Knowledge of automation tools (Power Shell, Python, Ansible, Terraform)
ITIL foundation or similar IT service management knowledge
Experience with monitoring tools (e.g., Zabbix, Nagios, Datadog, Prometheus)
Benefits Important :
Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based.
Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted.
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