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Account Manager, Lisboa, Bnp Paribas Factor Portugal

Publicados 2022-08-11
Expira 2022-09-11
ID #1122960169
30000 €
Account Manager, Lisboa, Bnp Paribas Factor Portugal
Portugal, Lisboa, Lisboa,
Publicados August 11, 2022

Detalhes do trabalho

Tipo de emprego: Tempo total
Tipo de contrato: Permanente
Tipo de salário: Por mês
Ocupação: Account manager
Min. Salário: 20.000


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Descrição


Rigorous execution of the tasks included in the daily AM checklist
Check and monitor pending/failed instructions and provide the correct update to clients, covering equities, bonds and other securities
Detect and analyse errors or discrepancies and/or escalate them
Identify and advise on any exceptional or irregular situations, and put in place corrective measures in line with management validation
Management of personal and team’s email inboxes and phone calls
Follow-up client queries and provide timely updates to clients on pending/ongoing issues
Manage contacts with Local CSD (when applicable)
Manage internal systems by monitoring and following up on issues
Investigate and explore information by analysing the internal system information
Extract the relevant information from the system and perform the reconciliation
Draw up and deliver client presentations (when applicable).
Verify documentation received and forward to relevant processing team (when applicable)
Respect BNP Paribas rules and guidelines in terms of Compliance, Risk and Conduct
Perform controls and procedures
Confirm that the checklist tasks are done and updated in accordance with the client's specificities
Check internal procedures database and market updates and act in accordance with its specificities
Prepare and update procedures related to the activity in line with management requests/validation
Ensure that clients’ queries (internal and external) are dealt with in a timely and adequate manner
Provide all the information needed to clients
Provide information about markets and their procedures in relation to the services offered, and provide regular information to the client
Send reports to clients in accordance with their specificities and requests
Know and understand the activity and priorities of your clients
To execute reports and KPIs (when applicable/requested)
Extract reports
Gather information and figures from the different operations and procedures, and report them to support the decision process
Set out statistics from the activity
To manage projects
Participate in activities or projects upon business needs/management requests
Respect the norms and standards of BNP Paribas Securities Services
Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas Securities Services objectives

Profile and Skills to Success
Bachelor Degree (Preference for Economics, Management, Finance)
Ability to collaborate / Teamwork
Organisational skills
Client focused
Critical thinking
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

- Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7. 100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

- International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines

Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services

Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
- Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

- Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working
- up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp. lk/why-BNP-Paribas-Portugal

Please note that only applications submitted in English will be considered.

In case you are selected for this role, further documentation will be requested to support your hiring process.

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    30000 € / Por mês

    Informação do empregador

    Bnp Paribas Factor Portugal
    Registrado em October 7, 2017

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    Account Managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They may assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.


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